Axfood: the discounter becomes the drag
Willys grows two points slower than a 4% market while Hemköp and City Gross carry the quarter — and management quietly retires the phrase 'tactical measures'
AXFO.ST · Earnings Call · 2026-10-22
The engine stops pulling
For a company whose entire identity is Swedish discount, Axfood's third quarter had an odd shape. The food retail market grew 4% — but the drivers have rotated: growth is now volume- and mix-led, because the April halving of food VAT (12% to 6%) pushed consumer prices down almost 2% year-on-year. Against that backdrop Axfood's retail sales rose just under 3%, roughly two points behind the market. The culprit is the crown jewel. Willys grew "just over 2%" on a modest like-for-like, with operating profit down slightly and the margin at 4.7%. Hemköp, the traditional supermarket, grew 7% and lifted its margin to 5.8%. That inversion is the quarter's real content. Management has spent years explaining that discount outgrows every other format, with hypermarkets second. This quarter the premium-ish banner beat the discounter by five points of sales growth and over a point of margin. Simone Margulies' framing of the consumer is doing the work: “Value for money remains a key priority for consumers. At the same time, we're seeing some signs that quality and convenience are becoming more important.” — Simone Margulies, CEO · 2026-10-22 That is a polite way of saying the customer with restored purchasing power is trading up at the margin — and the convenience and food inspiration offer is where the incremental spend is landing. More than 150 Hemköp stores now sell store-made sandwiches, salads or hot buffets, roughly 15,000 items a day. Three separate analysts — ABG, SB1 and Danske — opened on the same topic: why is Willys losing share, and what fixes it. That is a consensus of concern, not a single bear.The vocabulary changed, and that is the tell
Last quarter the company's single highest-ranked theme was tactical measures — short-term, insight-driven actions to rebuild Willys traffic. The CEO introduced them herself: “that's why we're also taking some tactical measures now, so in the short term, improve the growth also for Willys.” — Simone Margulies, President and Chief Executive Officer (CEO) · 2026-07-15 One quarter later the phrase is gone from the prepared remarks and has decayed into the decliner column of the company's own keyword history, replaced by a softer word: calibrate. “It's about calibrating the customer offering towards a somewhat different customer behavior.” — Simone Margulies, CEO · 2026-10-22 Read that shift alongside the earlier admission. In April, after cutting prices two days ahead of the VAT change, the message was: “we didn't really -- we didn't get the volumes as we had hoped for.” — Simone Margulies, President and CEO · 2026-04-23 The tactical push has now been running through two quarters without closing the gap — Willys remains roughly two points behind the market — so 'tactical' has been retired in favour of 'calibrating', which implies continuity rather than a fix with an end date.That is a defensible strategy, but it is not the story told in Q2. The strategic answer is now capital: 70 Willys stores upgraded to the 5.0 concept by year-end (about 25 modernizations this year) and 10 new stores a year through 2030. Willys 5.0 and modernization are the new framing; price tactics are the old one.The price position that Willys has to be Sweden's cheapest by a grocery is like a hygiene factor... It's about calibrating with the market. So it's about calibrating the entire offering... Small changes. It's not about changing what Willys are.