PROG Holdings: Balancing Growth and Credit in a Stressed Consumer
All three business units deliver, but the write-off tradeoff and leverage reduction define the quarter.
PRG · Earnings Call · 2026-07-29
The Quarter in Focus
PROG Holdings delivered a quarter that beat expectations on every metric. Consolidated GMV grew 60% year-over-year, with GMV growth across all three businesses: Progressive Leasing returned to positive growth after lapping Big Lots and its own tightening actions, Four grew 111% and Purchasing Power posted double-digit growth. As CEO Steven Michaels put it: “This is a strong quarter for PROG Holdings. Revenue came in toward the higher end of our outlook, while adjusted EBITDA and non-GAAP EPS exceeded the top of our range.” — Steven A. Michaels, Chairman, President, and Chief Executive Officer · 2026-07-29 The diversification narrative is real: the ecosystem strategy allows the company to lean into demand where it's strong and tighten where prudence calls. The consumer is stressed but resilient, and that shows up in the write-off dynamics.The Credit Tradeoff
The most debated topic on the call was the lease merchandise write-off rate of 8.4% of revenue, above the 6-8% full-year target. Management was explicit that this was a deliberate tradeoff to capture higher portfolio yield from customers who choose not to exercise their 90-day purchase option. As CFO Brian Garner explained: “With leasing's gross margins healthy, 143 basis points to 33.8%, we are managing this portfolio to an annual result and allowing the quarters to fluctuate within reason.” — Brian J. Garner, Chief Financial Officer · 2026-07-29 Steven went further:This is a continuation of a theme from prior quarters. In April, management noted that “The consumer is stressed but resilient” — Steven Michaels, President and Chief Executive Officer · 2026-04-29 and in October they observed “We are seeing some stress in the consumer... especially in the cohort that we serve.” — Steve Michaels, President and Chief Executive Officer · 2025-10-22 The latest quarter shows that higher roll rate in certain buckets is being offset by longer lease lives and better yield, a slight uptick that is intentional.We could have made decisions that would have delivered write-offs for Q2 with a 7% handle. It just would not have been the right decision for the business because of the underlying margins that we are seeing in the overall portfolio yield.