QFIN Rides the AI Wave Differently: Inside a Credit-Lender's Pivot to Quality
Regulatory storm forces Qifu Holdings to rebalance toward high-quality borrowers while leaning on AI and overseas expansion.
QFIN · Earnings Call · 2026-05-26
The Deliberate Shrink
Qifu Holdings (QFIN) is managing a tough quarter with a long-term lens. Total net revenue fell to RMB3.91 billion, down from RMB4.69 billion a year ago, and non-GAAP net income dropped 11.6% sequentially to roughly RMB950 million. CFO Alex Xu said the company is navigating “another quarter of challenging market conditions and the tightening regulatory scrutiny.” The industry is consolidating after new loan-facilitation rules, and QFIN is deliberately prioritizing health over volume. The strategy is already showing up in cleaner risk metrics: “Our FPD7, a leading risk indicator for new loans, declined by approximately 20% in Q1 compared with Q4 last year.” — Haisheng Wu, Chief Executive Officer (CEO) · 2026-05-26 The C2M2 ratio fell 17% sequentially to 0.8%, back to mid-2025 levels. This is a continuation of the discipline management flagged in prior calls — “we will put risk management as our top priority” was the mantra as far back as August 2025.The Turn to Quality
The core of QFIN’s response is a pivot to high-quality users. Management is spending 40% more on acquiring these borrowers while slashing spend on riskier segments. In the Q&A, CEO Haisheng Wu highlighted the payoff: “the share of high quality users in our new customer loan volume jumped 25 percentage points from Q3” — Haisheng Wu, Chief Executive Officer (CEO) · 2026-05-26. But this mix shift comes at a price: average IRR fell from 19.5% to 18.7%. Wu acknowledged the deliberate trade-off, framing it as an investment rather than a concession.The company is betting that as smaller platforms exit — “Some smaller platform may not survive in the future,” as CFO Xu put it in November 2025 — QFIN will emerge with a stronger, higher-quality book. The emphasis on risk metrics extends across the credit cycle, with upgraded A-, B-, and C-scorecards that incorporate new behavioral features. “We have strong conviction in our intrinsic value.” — Zuoli Xu, Chief Financial Officer (CFO) · 2026-05-26 The CFO added that share buybacks are again on the table, given the valuation gap.It is a trade-off between near term profit and long term sustainable value. By building the capabilities we are also reshaping our business model making it healthier and better positioned to navigate a more complex and fast changing market environment.