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Nuuly Hits Inflection Point as URBN Delivers Another Record Quarter

Record sales, Nuuly scale, and tariff tailwinds mix with Anthropologie's assortment rebalance.
URBN · Earnings Call · 2026-08-26
Urban Outfitters delivered another record quarter, with net sales up 10% to $1.7 billion and EPS up 9% to $1.72, marking the eighth consecutive quarter of record sales and profits. The standout was Nuuly, which hit 484k average active subscribers and delivered a 29% revenue increase, with a first-ever 10% operating margin.

Nuuly's Inflection Point

The subscription rental business has reached critical scale. As Dave Hayne noted, “In the second quarter, average active subscribers reached 484,000, up 30% versus last year, and we actually crested over 500,000 active subscribers in early June before easing back into our typical summer seasonality.” — David Hayne, President of Nuuly · 2026-08-26 This milestone, combined with the 10% operating margin, validates the business model. The company is investing heavily in automation and capacity—expanding Kansas City from 600k to 1 million square feet and adding a new Pennsylvania facility by 2028. This is a clear signal that average active subscriber growth remains the priority, as they continue to improve personalization and fit guidance. Retention rates have stayed stable, a key indicator for subscription businesses. The upcoming ARPU extension program, launching H1 next year, is a new growth avenue that could further boost subscriber economics.

Anthropologie's Turn

Anthropologie's comp improved to 3% from 2%, with encouraging early fall reads. Tricia Smith expressed confidence in getting back to mid-single-digit comps. The team is working through slower-turning inventory with elevated markdowns, but the early fall transition products have driven regular price comps nicely positive. This is a marked improvement from the past few quarters. The brand's ability to leverage its own brands and beauty category adds to the optimism. However, the brand still contends with higher markdowns, a factor that has weighed on margins.

Macro Backdrop and Outlook

The quarter included a significant IEEPA refund from tariffs imposed in the prior spring, which provided a tailwind. Frank Conforti noted: “During the second quarter, we received substantially all of our refund relating to the incremental IEEPA tariffs imposed beginning in the spring of FY '26.” — Francis Conforti, Chief Financial Officer · 2026-08-26 However, fuel surcharges from the Middle East situation are a headwind. Management guided to 25-50 basis points of gross margin improvement in Q3, helped by lower tariffs and occupancy leverage, though fuel surcharges will have a ~70 bps negative impact each quarter. CapEx is planned at $475M, with 50% for logistics, reflecting heavy investment in scaling Nuuly and other growth initiatives.

However, based on what we see across our businesses every day, the economy and the customers remain in very solid shape. Job stability is real, take-home incomes are rising, and our customers continue to spend on fashion.

Richard Hayne, Executive Chairman · 2026-08-26
This confidence, combined with the strong portfolio performance, suggests URBN is well-positioned for the back half. As Melanie stated, “We're off to a solid start this quarter. And based on what we're seeing so far, we're planning for Q3 total company sales to grow in the high-single-digit range.” — Melanie Marein-Efron, Chief Accounting Officer or similar finance role · 2026-08-26 The company's structural diversification across brands, channels, and geographies remains a core strength, evidenced by all retail brands posting positive comps. The turnaround at the Urban Outfitters brand, which had been a loss in North America, is now contributing positively. Prior calls highlighted the UO turnaround—“the brand hit profitability last year. And in the first quarter, they continue to build upon that...” — Francis Conforti, Chief Financial Officer · 2026-05-20 and Anthropologie's challenges—“Our sales accelerated coming out of the holiday period with receipt of new spring transitional product...” — Tricia Smith, Executive or Brand Leader (Anthropologie) · 2026-02-28 The current quarter shows these efforts are bearing fruit. The massive CapEx increase reflects management's conviction in the growth story. Capital expenditure reached $193M, up 319% year-over-year, driven by logistics and store expansion. This investment, alongside the record results, underscores a company investing for the long term while delivering near-term beat.