VEON Finally Shows the Bank Inside the Telco
A first-ever fintech P&L, a Bangladesh license and a doubled buyback collide with a 290bp group margin squeeze.
VEON · Earnings Call · 2026-11-06
VEON Finally Shows the Bank Inside the Telco
A 17% growth quarter with a margin asterisk
VEON's third quarter is exactly the kind of report that looks better the further you get from the headline. Revenue rose 17.2% to $1.31 billion and EBITDA grew 10.1% to $577 million, but the group EBITDA margin fell to 44.1% from 47% a year earlier. Burak Özer did not hide it: “EBITDA margin was 44.1% against 47% a year ago.” — Burak Özer · 2026-11-06 The culprit is partly structural — digital services are now 27% of revenue and carry a 36% margin versus 47.2% for telecom and infrastructure — and partly local, with the Kazakhstan VAT impact and the anniversary of last year's tax rebate hitting the same quarter. That is a problem for the narrative because management spent the first half of 2026 telling investors margin compression would not happen. In May, Kaan Terzioğlu was categorical: “I do not think any margin compression will happen because we have strong control over our pricing.” — Muhterem Terzioglu, Group CEO · 2026-05-13 By November the answer had changed to a promise of recovery from a lower base: “I still believe that we will be from 44% onwards improve the EBITDA margin despite that.” — Kaan Terzioğlu · 2026-11-06 The company did raise the low end of guidance to 16%-18% revenue growth and 10%-12% EBITDA growth, and ex-Kazakhstan EBITDA would have grown 18%. But the burden of proof has shifted: VEON now has to show that the digital mix is a growth engine rather than a margin tax.The fintech reveal is the real event
The more important change is disclosure. For the first time VEON gave EBITDA margins for its three digital pillars — financial services 32.7%, digital life 39.6%, digital enterprise 37.5% — and standalone financials for the digital operator and financial services business in Pakistan. It also put the assets under one umbrella, VEON Digital Financial Group, serving 60 million customers. This is not a new strategy; it has been building for several calls. In March, Kaan said: “I look forward to upgrading our license to a full digital banking license in Pakistan.” — Muhterem Terzioglu, Chief Executive Officer · 2026-03-13 What is new is that investors can finally see the shape of the machine. Pakistan is the proof point. In nine months the financial ecosystem generated over $400 million of revenue and nearly $50 million of profit, with more than 65 million registered accounts and 1 million active merchants. Transactions worth roughly 17% of Pakistan's GDP run across the platform. The Nano loan book is $166 million of a $486 million loan book; the company is issuing over 230,000 loans a day and disbursed more than $400 million in the quarter. Recovery rates reached 93.2%, term-loan NPLs fell to 8.1%, and the loan-to-deposit ratio is 47%. Anand Ramachandran was blunt that this is not luck: “these recovery rates did not happen by accident.” — Anand Ramachandran, Group Chief Corporate Development Officer · 2026-11-06 The missing piece — store value — is what makes the model a bank rather than a wallet. Kaan describes a flywheel where telecom acquires the customer, the marketplace is the shopping window, and money flows from a merchant bank account to a consumer account on VEON's own bank. That is why the Bangladesh digital banking license matters more than another app launch: Mukto Pay is live, and the central bank has approved the license.The risk question is fair. Burak said the bank will not run below a 15% capital adequacy ratio and that 89% of MMBL loans are collateralized. Bangladesh capital needs are not triple-digit millions and can be staggered against a business that generates roughly $200 million of EBITDA a year. But Kaan explicitly deferred midterm financial-services targets to the Capital Markets Day: “this is best to be shared at the Capital Markets Day 10 days from today.” — Kaan Terzioğlu · 2026-11-06 More disclosure, yes; full transparency, not yet.Oh, I don't see that as a risk. I see that as an opportunity, and we will operate our telecom companies like a telecom company. We will operate our banks like a bank.